What's New
CastleGate Forwarding LinkedIn Launch!
We're thrilled to announce the launch of our new CastleGate Forwarding Linkedin account! CGF is expanding its digital presence via LinkedIn allowing our partners to engage and keep up with company news and market updates!
Follow us for:
- Market updates
- Updates on New Product/Service launches
- Supplier testimonials
- Job postings
- Upcoming events
- And all things CGF!
Subscribe to the CGF LinkedIn page today!
New Quoting tool in Partner Home!
Get instant, reliable CGF freight quotes with our new quoting tool in Partner Home. Compare options, access competitive rates, and book with confidence – all in just a few clicks!
What's new:
- See exactly what's included in the quote — from detailed individual charges breakdown to the total rate for specific lanes.
- Submit an origin trucking request to see how we can support your business!
- Download Contract PDF and rate cards at your convenience.
Enhanced Flexible Dray Accessorials!
We are introducing a new customized dray contract allowing the flexibility to pick and include accessorials based on risk and price requirements. Reach out to your Account Manager to request a quote!
Benefits of using CGF Drayage:
- Customizable Pricing – Predictable, all-in rates tailored to your cost and risk sensitivity. No hidden fees, no surprises.
- End-to-End Service – Management of the full drayage lifecycle, from port pickup to empty container return.
Improved Cargo Protect!
With CGF Cargo Protect, successfully safeguard your inventory against damages, theft, and unexpected disasters—ensuring business continuity and peace of mind.
Cargo Protect’s unique offering:
- Comprehensive Coverage – Protection against physical damage, fire, water, theft, piracy, vessel issues, and fumigation expenses.
- Fast & Simple Claims Process – Receive payment within 14 days of claim approval.
- No Deductibles – Cargo Protect covers the full value of goods with no additional costs.
- General Average Protection – Covers unexpected shared costs in case of emergency cargo sacrifices.
Expanded Global Reach!
We’re excited to share that we’ve expanded our shipping portfolio to include new ocean lanes from Brazil and Morocco—now delivering to both CastleGate Fulfillment Centers and your own dropship warehouses across North America.
To learn more about this exciting expansion and how it can benefit your business, please contact your Dedicated Account Manager.
Updated CGF/Transportation Invoice Details on Partner Home!
We’ve made it easier for CGF customers to review their forwarding invoices and submit inquiries to Wayfair on Partner Home.
Improvements:
- Supports at-a-glance billing milestones for quick and easy access.
- Allow billing and onboarding flexibility for smooth adjustments.
- Streamlined dispute workflow provides better support and visibility.
Upcoming Improvements:
Introducing CGF Shipping Documents in Partner Home!
- Coming in Q2 2025, CGF suppliers will soon have the convenience of accessing and downloading their essential shipping documents, such as HBLs, directly in Partner Home.
New improvements in order booking notifications
- To increase transparency and keep suppliers informed, suppliers will now receive timely email confirmations and notifications at key points throughout the booking process.
- When a shipper submits a booking request with CGF.
- Once CGF confirms the ocean booking for the order.
Come meet us!
Upcoming Tradeshows
We'll be attending the Dallas International Lighting Show, Atlanta Gift Market, and Las Vegas Market tradeshows this summer. Stop by to meet the team, learn how we can help grow your business, and explore what’s new in our freight and fulfillment solutions. We’d love to connect!